PRIVACY NOTICE
Ride Drivers Co-op
Effective Date: September 8, 2026
Implementation Note: This document is intended as a template for publication on the Ride Drivers Co-op website. Before publishing it, replace the fields in square brackets with the cooperative’s actual information and confirm which tools the site uses (forms, cookies, Google Analytics, maps, payments, chatbot, email providers, etc.).
1. About Us
Ride Drivers Co-op (“Co-op,” “we,” “our,” or “us”) is a worker-owned cooperative dedicated to providing transportation, courier, and delivery services. This Privacy Notice explains what information we may collect through our website, how we use it, when we may share it, and the options available to users.
Legal Name: RIDE DRIVERS COOPERATIVE ASSOCIATION L.W.C.A.
Address: 1818 S. ASHLAND AVE
CHICAGO, IL 60608
Privacy Email:
Phone: [PHONE]
2. Information We May Collect
Depending on the features you use on our site, we may collect:
Contact information: name, email address, phone number, and pickup/delivery address or area.
Information regarding service requests, quotes, deliveries, shipping, or customer service.
Information about drivers or members when a person applies to join the cooperative, including professional and contact information necessary for the process.
Technical information: IP address, browser type, operating system, device, pages visited, date and time of access, referring URL, and similar data.
Information collected through cookies and similar technologies, when enabled.
Information that you choose to provide voluntarily through forms, email, chatbots, or other means of contact.
3. How We Use the Information
We may use the information we collect to:
Respond to questions, requests for information, and service requests.
Process and manage deliveries, transportation, and other operations requested by the user.
Communicate with customers, drivers, members, and people interested in the cooperative.
Manage applications for the addition of drivers or members.
To improve, maintain, and protect our website, systems, and services.
Detect, prevent, and investigate fraud, abuse, security incidents, and illegal activities.
To comply with legal, regulatory, contractual, or security obligations.
Send service-related communications, when applicable and in accordance with the law.
4. Health Information and Medical Services
If, in the future, the site allows users to request transportation or delivery services related to medical needs, users should not provide unnecessary medical information through the site’s general forms. When a service requires health information, the Cooperative will apply the procedures and safeguards appropriate to the service and in accordance with applicable laws. This Privacy Notice does not in and of itself constitute a Notice of Privacy Practices under HIPAA, nor does it imply that the Cooperative is a covered entity underHIPAA.
5. Cookies and Similar Technologies
Our site may use cookies, local storage, tags, pixels, or other technologies to maintain site features, remember preferences, analyze site usage, and improve its performance. Some of these technologies may be provided by third parties. The options available for managing cookies depend on your browser settings and the tools implemented on the site.
6. Service Providers and Third Parties
We may use third-party providers for web hosting, forms, communications, analytics, maps, payment processing, security, fulfillment technology, customer service, or other functions necessary to operate the site and our services. These providers may process information on our behalf in accordance with their respective roles and agreements.
7. When We May Share Information
We do not sell personal information to third parties for money. We may share information when necessary to provide a requested service, with vendors who help us operate our business, with members or drivers when necessary for a transaction, or when reasonably necessary to comply with the law, respond to legal processes, protect rights and safety, investigate fraud, or protect the safety of our users and systems.
8. Security
We use reasonable administrative, technical, and organizational measures to help protect information from unauthorized access, use, alteration, or disclosure. No electronic transmission or storage system can guarantee absolute security.
9. Retention of Information
We retain information for as long as is reasonably necessary to fulfill the purposes described in this Notice, provide services, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations. Retention periods may vary depending on the type of information and the purpose for which it was collected.
10. Links to Other Sites
Our site may contain links to third-party websites, apps, or services. We do not control the privacy practices of those third parties, and we recommend that you review their privacy notices before providing any information.
11. Minors
Our site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we believe we have received such information without the appropriate authorization, we may take reasonable steps to delete it.
12. Privacy Rights and Requests
Depending on applicable law and the circumstances, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information, or to ask a question or file a complaint regarding our privacy practices. Requests may be sent to [PRIVACY EMAIL]. We may request reasonable information to verify the requester’s identity before responding.
13. Illinois Residents
The Cooperative operates in Illinois and will strive to comply with applicable privacy and data security laws. Specific obligations may depend on the type of information collected, the services offered, and the size and activities of the organization. Where a law grants additional rights, those rights will apply to the extent required by law.
14. Biometric Information
The Cooperative does not intend to collect fingerprints, retina or iris scans, facial geometry, voice, or other biometric identifiers through this website unless there is a specific need and the necessary notices, authorizations, retention policies, and other applicable legal requirements have been previously established.
15. Changes to This Notice
We may update this Privacy Notice from time to time to reflect changes in our services, technologies, or legal requirements. We will post the updated version on this page and update the effective date. Where appropriate, we will provide additional notice.
16. Contact
If you have any questions, comments, or requests regarding this Privacy Notice, please contact us:
Ride Drivers Co-op
RIDE DRIVERS COOPERATIVE ASSOCIATION (L.W.C.A.)
1818 S. ASHLAND AVE
CHICAGO, IL 60608
[PHONE]
PRIVACY NOTICE
ENGLISH VERSION
Implementation note: This document is intended as a website-ready template for Ride Drivers Co-op. Before publication, replace the fields in brackets with the cooperative's actual information and confirm which website tools are in use (forms, cookies, analytics, maps, payment processors, chatbots, email providers, etc.).
1. Who We Are
Ride Drivers Co-op (the “Cooperative,” “we,” “us,” or “our”) is a worker cooperative that provides transportation, courier, and delivery services. This Privacy Notice explains what information we may collect through our website, how we use it, when we may share it, and the choices available to users.
2. Information We May Collect
Depending on the features you use, we may collect contact information such as your name, email address, phone number, and pickup or delivery information; information related to service requests, quotes, deliveries, transportation, or customer support; information submitted by drivers or prospective members; technical information such as IP address, browser, operating system, device, pages visited, date and time, and referring URL; information about cookies and similar technologies; and information you voluntarily provide through forms, email, chat, orother ways to contact us.
3. How We Use Information
We may use information to respond to inquiries and service requests; process and administer transportation and delivery services; communicate with customers, drivers, members, and prospective members; administer driver or membership applications; operate, maintain, secure, and improve our website and systems; detect and prevent fraud, abuse, security incidents, and unlawful activity; comply with legal, regulatory, contractual, and security obligations; and send service-related communications where permitted by law.
4. Health Information and Medical Services
If the website later allows users to request transportation or delivery services related to medical needs, users should not submit unnecessary medical information through general website forms. When a service requires health information, the Cooperative will implement safeguards and procedures appropriate to the service and applicable law. This Privacy Notice is not, in and of itself, a HIPAA Notice of Privacy Practices and does not mean that the Cooperative is a HIPAA-covered entity.
5. Cookies and Similar Technologies
Our website may use cookies, local storage, tags, pixels, or similar technologies to provide website functionality, remember preferences, analyze usage, and improve performance. Some technologies may be provided by third parties. The cookie controls available depend on the browser and the tools implemented on the website.
6. Service Providers and Third Parties
We may use third-party providers for web hosting, forms, communications, analytics, maps, payment processing, security, shipping technology, customer support, and other functions necessary to operate the website and services. These providers may process information on our behalf within the scope of their services and agreements.
7. When We May Share Information
We do not sell personal information to third parties for profit. We may share information when necessary to provide a requested service, with service providers that help us operate our business, with members or drivers when necessary for an operation, or when reasonably necessary to comply with the law or legal process, protect rights and safety, investigate fraud, or protect users and systems.
8. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, use, alteration, or disclosure. No electronic transmission or storage system can guarantee absolute security.
9. Data Retention
We retain information for as long as is reasonably necessary to fulfill the purposes described in this Notice, provide services, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations. Retention periods may vary depending on the type of information and the purpose for which it was collected.
10. Links to Other Websites
Our website may contain links to third-party websites, applications, or services. We do not control their privacy practices and recommend that you review their privacy notices before providing any information.
11. Children
Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If we believe we have received such information without proper authorization, we may take reasonable steps to delete it.
12. Privacy Rights and Requests
Depending on applicable law and circumstances, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information, or to ask questions or file a complaint about our privacy practices. Requests may be sent to [PRIVACY EMAIL]. We may request reasonable information to verify the identity of the requester before responding.
13. Illinois Residents
The Cooperative operates in Illinois and will seek to comply with privacy and data security laws applicable to its activities. Specific obligations may depend on the information collected, the services offered, and the organization's size and activities. Where applicable law provides additional rights, those rights will be honored to the extent required by law.
14. Biometric Information
The Cooperative does not intend to collect fingerprints, retina or iris scans, facial geometry, voiceprints, or other biometric identifiers through this website unless there is a specific need to do so and the required notices, authorizations, retention policies, and other legal requirements have been established.
15. Changes to This Notice
We may update this Privacy Notice from time to time to reflect changes in our services, technology, or legal requirements. We will post the updated version on this page and update the effective date. Where appropriate, we may provide additional notice.
16. Contact Us
For questions, comments, or privacy requests, contact:
RIDE DRIVERS COOPERATIVE ASSOCIATION (L.W.C.A.)
1818 S. ASHLAND AVE
CHICAGO, IL 60608
[PHONE].
